Blood Drive Volunteer (Customer Service)

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Get Connected Icon 8:00 am - 12:00 pm

Description

Volunteer with Vitalant – Blood Drive Support
Help save lives right here in Lubbock!

Donating blood is one powerful way to make a difference—but you can also support our mission by volunteering your time. As a Blood Drive Volunteer, you'll play an essential role in creating a positive experience for blood donors and helping patients receive the lifesaving blood they need.


What you'll do:

  • Greet and check-in donors with a warm welcome

  • Provide pre-donation materials and answer general questions

  • Keep the refreshment/hospitality area stocked, clean, and comfortable for donors after they give blood

  • Offer promotional items (when available) and encourage donors to give the best product for their blood type

  • Monitor donor flow to ensure everything runs smoothly

  • Deliver outstanding customer service from start to finish

  • Report any concerns to staff, such as donors feeling unwell

  • Assist with reminder or rescheduling calls, as needed


Qualifications/Requirements:

  • Must be 16 years of age or older
  • Must pass Criminal Background Check if 18 or older
  • Must have a valid Social Security Number
  • Ability to communicate effectively and provide excellent customer service
  • Demonstrate professional demeanor at all times 
  • Comfortable working with people from diverse communities and backgrounds  
  • Ability to understand technology needed for position: Donor Check-in, tablets, smart phones, apps, etc.
  • Ability to regularly commit to a schedule, arrive punctually, and adapt to changes
  • Reliable transportation
  • Commit to 50 hours per calendar year

 
Required Training: 

  • Vitalant Volunteer Orientation 
  • Blood Drive Volunteer Role-specific Training 
  • Onboarding with Volunteer Specialist

To learn more about our volunteer opportunities and positions, click the link here: Vitalant Volunteer Portal.

Details

Get Connected Icon 16 and older
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Location

Get Connected Icon 2523 48th Street
Lubbock, TX  79413