University Medical Center Health System

Together with medical staff, support staff, and leadership, volunteers play a critical role in our strong commitment to our patients, one that defines our culture: Service is our Passion. 

We are grateful for those in our community who give their time and energy in support of our cause. Volunteers provide vital services to our patients and visitors that otherwise would not be available.

Why Volunteer at UMC

Volunteers decide to serve at UMC for many reasons, including serving and supporting patients during life’s most precious moments. Volunteers at UMC are able to both celebrate with those who are welcoming new life and comfort those facing challenging times. Among other opportunities to volunteer throughout the community, UMC stands out by providing a personalized and meaningful environment that invests in both the volunteer and the patient. Volunteering at UMC will provide the unique experience of serving patients who are recovering and healing, and serving families who are supporting and caring. Volunteers at UMC are an extension of our culture, and are essential to the fulfillment of our mission.

US News and World Report selected UMC as the Best Regional Hospital in Texas for the Panhandle Plains Region. There are just over 600 hospitals in Texas; US News and World Report ranked UMC #14 among all ranked hospitals.
Best Companies to Work for in Texas: Ranked #1 among large employers by the Best Companies Group.
Women’s Choice Award – America’s 100 Best Hospital for Patient Experience: Ranked among the best nationally by women consumers who report to WomenCertified.
Magnet Designation: UMC has joined the ranks of the top 7 percent of hospitals in the nation by earning MagnetRecognition from the American Nurses Credentialing Center. This recognizes us as providing the very best care and nursing excellence and is one of the highest achievements a hospital can attain.

Volunteer Opportunities

There are a variety of opportunities for volunteers to get involved. People of all ages and backgrounds volunteer at UMC. Volunteers are divided into two subcategories dependent on their age and interests.

Student Volunteer: Generally collegiate age. UMC requires a minimum of a semester commitment from student volunteers. Various roles and opportunities available with limited patient contact, including Health Unit Coordinator, cancer center, pediatrics, trauma & burn office, pharmacy, and more. 

Community Volunteer: Generally adults from the community who can give 2-4 hours per week for 3-6 months or more. This category offers access to most volunteer opportunities including Information Desk, Couriers, Greeters, and Patient Advocacy, as well as specialty volunteer assignments such as Pet Therapy and Music Therapy. This category includes access to join the UMC Auxiliary – a non-profit group whose mission is to further support the UMC Health System through fundraising, community awareness, and other service. Auxiliary members have the opportunity to join the Auxiliary Board after 1 year of service. Placement available through the Department of Volunteer Services.